Baker Hill Solutions

Baker Hill NextGen® - Production

100.0% uptime

90 days ago

Today

Baker Hill NextGen® - Client Experience

100.0% uptime

90 days ago

Today

Baker Hill NextGen® - Analytics

100.0% uptime

90 days ago

Today

Baker Hill Advisor (Legacy)

100.0% uptime

90 days ago

Today

Baker Hill Origination (Legacy)

100.0% uptime

90 days ago

Today

Legal

Operational

Recent notices

April 26, 2024

April 25, 2024

Resolved
April 25, 2024 at 9:25:26 PM
Resolved
April 25, 2024 at 9:25:26 PM
Usage continues to remain at normal levels. This issue is resolved.
Monitoring
April 25, 2024 at 9:08:37 PM
Update
April 25, 2024 at 9:08:37 PM
We implemented a fix and are currently monitoring the result.
Monitoring
April 25, 2024 at 9:08:23 PM
Monitoring
April 25, 2024 at 9:08:23 PM
MONITORING - NextGen icons are working as expected and usage has returned to normal levels. We will leave this in a monitoring state for about the next hour while we work clients and confirm resolution.
Identified
April 25, 2024 at 8:24:37 PM
Update
April 25, 2024 at 8:24:37 PM
Thanks for your patience. Please continue to follow the Font Awesome status page. Below is their most recent update:
Identified - We discovered an issue with one of our cloud providers. We are working to get it rectified.
Identified
April 25, 2024 at 7:34:16 PM
Identified
April 25, 2024 at 7:34:16 PM
We are continuing to work on a fix for this incident.
Investigating
April 25, 2024 at 7:12:39 PM
Investigating
April 25, 2024 at 7:12:39 PM
NextGen users are reporting icons not loading within NextGen. Our third-party provider's, Font Awesome is reporting an issue.
https://status.fortawesome.com/incidents/h4k8q3tt2j6g
Thanks for your patience while this is resolved.

April 24, 2024

April 23, 2024

April 22, 2024

April 21, 2024

Completed
April 21, 2024 at 4:00:00 AM
Completed
April 21, 2024 at 4:00:00 AM
Maintenance has completed successfully
In progress
April 21, 2024 at 12:00:01 AM
In progress
April 21, 2024 at 12:00:01 AM
Maintenance is now in progress
Planned
April 21, 2024 at 12:00:00 AM
Planned
April 21, 2024 at 12:00:00 AM
Baker Hill will be performing maintenance to our Production servers on Saturday April 20th, 2024, during our standard maintenance window. The Baker Hill standard maintenance window is always set aside for Saturday evenings for routine maintenance from 8:00 p.m. Eastern - 12:00 a.m. Eastern.

April 20, 2024

April 19, 2024

April 18, 2024

April 17, 2024

April 16, 2024

April 15, 2024

April 14, 2024

Completed
April 14, 2024 at 4:00:00 AM
Completed
April 14, 2024 at 4:00:00 AM
Maintenance has completed successfully
In progress
April 14, 2024 at 12:00:01 AM
In progress
April 14, 2024 at 12:00:01 AM
Maintenance is now in progress
Planned
April 14, 2024 at 12:00:00 AM
Planned
April 14, 2024 at 12:00:00 AM
Baker Hill will be performing standard windows updates to our Client Experience (CE) servers on Saturday, April 13th, 2024, during our standard maintenance window. The Baker Hill standard maintenance window is reserved for Saturday evenings for routine maintenance from 8:00 p.m. EST - 12:00 a.m. EST.

April 13, 2024